What is an online audiologist consultation?

An online audiologist consultation allows you to speak with a hearing care professional through video or phone. It is useful for discussing hearing concerns, understanding symptoms, reviewing reports, getting hearing aid guidance, or deciding whether you need an in-clinic test or home visit.

Who should book an online hearing consultation?

You can book an online consultation if you are noticing early signs of hearing loss, tinnitus, hearing aid discomfort, device performance issues, or confusion about your hearing test report. It is also useful for people who want expert guidance before visiting a clinic.

Can an audiologist review my hearing test report online?

Yes. If you already have a hearing test report, an audiologist can review it during an online consultation, explain the findings in simple language, and suggest appropriate next steps. This may include hearing aid evaluation, further testing, home care, or clinic-based assessment.

Can online consultation help with hearing aid issues?

Yes. Online consultation can help with common hearing aid concerns such as usage doubts, cleaning guidance, battery or charging issues, sound quality concerns, feedback, pairing problems, or follow-up advice. Some issues may still require in-person servicing or reprogramming.

Can hearing loss be diagnosed online?

An online consultation can help understand symptoms and guide the next step, but a complete diagnosis usually requires a proper hearing test. If detailed testing is needed, the audiologist may recommend a clinic appointment or home hearing test.