Hearing Aids
Regular maintenance helps ensure consistent performance, comfort and long-term reliability of hearing aids. Simple daily care, combined with periodic professional support, protects your device and supports better hearing outcomes.
Daily Care and Cleaning
Hearing aids should be wiped gently with a soft, dry cloth after use. Wax openings and vents should be checked regularly and cleaned using recommended tools. This prevents sound blockage and maintains clarity.
Moisture Protection
Hearing aids should be removed before bathing, swimming or exposure to moisture. Overnight storage in a drying container or charger with drying function helps reduce moisture build-up, especially in humid conditions.
Battery and Charging Care
Disposable batteries should be replaced as advised and battery doors kept open when not in use. Rechargeable hearing aids should be charged daily using approved chargers to maintain battery health and ensure all-day use.
Safe Handling and Storage
Hearing aids should be handled over soft surfaces and stored in their protective case when not in use. They should be kept away from heat, pets and small children to prevent accidental damage.
Professional Maintenance
Periodic visits to Ear 360 Clinics are recommended for professional cleaning, performance checks and preventive care. These visits help identify minor issues early and ensure the hearing aids continue to function as intended.
Ongoing Care and Support
At Ear 360, hearing aid maintenance is supported through routine follow-ups, guidance and repair coordination. Our team ensures patients receive timely assistance, helping hearing aids remain effective over the long term.
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FAQ’s
How often should hearing aids be cleaned?
Hearing aids should usually be given a light clean every day, especially around the microphone openings, earpiece, and areas where earwax can collect. A more thorough clean can be done regularly based on the type of device and how much wax or moisture tends to build up. Your audiologist can show you the correct cleaning routine for your model.
How do I clean hearing aids safely at home?
Use a soft, dry cloth and the cleaning tools supplied with your hearing aids. Remove visible wax gently from the earpiece or dome, and keep microphone openings clear. Avoid using water, alcohol, household cleaners, pins, or sharp objects, as these can damage the device.
How often should the wax filter be changed?
There is no single schedule for everyone because wax build-up varies. Some people may need a new wax filter every few weeks, while others can use one for longer. Change it if it looks blocked or if the hearing aid suddenly becomes quieter despite being charged or having a working battery.
What should I do if my hearing aid gets wet?
Remove it from the moisture as soon as possible and switch it off if your model allows. Dry the outside gently and place the device in an appropriate hearing-aid drying system if recommended by your audiologist. Do not use a hair dryer, heater, microwave, or other direct heat source. If the device does not work normally after drying, have it checked professionally.
Why is my hearing aid suddenly quieter?
A sudden reduction in volume is often caused by a blocked wax filter, clogged dome or earmould, moisture, a low battery, or another device issue. Start by checking the parts you have been taught to clean or replace. If the problem continues, your audiologist should inspect the hearing aid and also check whether your hearing has changed.
Why is my hearing aid not charging?
Possible causes include dirty charging contacts, incorrect placement in the charger, a problem with the power supply, or a battery or charger fault. Make sure the device is seated correctly and that the charger has power. If cleaning the contacts and restarting the charging process does not help, the hearing aid or charger may need professional inspection.
Why is my hearing aid whistling?
Whistling, or feedback, can happen when amplified sound escapes from the ear and is picked up again by the hearing aid microphone. Common causes include an incorrectly fitted dome or earmould, earwax blockage, increased volume, or a change in the fit. Persistent feedback should be checked by your audiologist rather than simply turning the volume down.
When should I bring my hearing aid to the clinic for servicing?
Arrange a professional check if the hearing aid remains weak after cleaning, stops working, will not charge, repeatedly whistles, sounds distorted, has intermittent sound, or has been exposed to significant moisture or physical damage. Regular servicing is also useful even when the device seems to be working normally, as your audiologist can clean difficult-to-reach areas, check performance, and replace worn parts.